CEO Jon Singer and SINGER22's Return Revolution was recently featured on a couple well-known and respected style sites, Refinery29 and Racked. This April we introduced our new return policy that is the first of its kind. Have you ever been to a store that gives you 10% more money back than you paid for the original purchase? We didn't think so and that's why we created the Return Revolution.
If you're a new shopper or haven't heard about our new return policy yet, here's a brief recap!
To show our appreciation to our loyal customers who shop with us time and again, we wanted to give back. As we know our previous return policy needed some TLC, we wanted to create something that is unique and easy for our shoppers. Plus, who wouldnâ€™t love getting an extra 10% back on something they werenâ€™t in love with. Since this Return Revolution is a little tricky to understand at first, letâ€™s break it down!
The Revolutionary Return: If you purchase an item(s) you arenâ€™t too pleased with and would like to receive a store credit, simply send the item(s) back to our warehouse and youâ€™ll get a store credit for the full retail price of your purchase. Sound good so far? On top of your full store credit we are also giving you an additional 10%! For instance, return something with a retail price of $200, youâ€™ll receive a store credit worth $220! Purchase an item(s) with a retail price of $500 and get a $550 store credit and so on.
The Regular Refund: If you donâ€™t want a store credit, then choose the regular refund option! As long as we receive your item(s) within the 14-day timeline, we will issue a full refund in the amount of the original to the form of original payment. *Less $10 shipping fee if you received free shipping.