RETURNS & EXCHANGES:
Items purchased using a promotional code will only be eligible for a return for store credit; purchases made using a promotional code are non-refundable.
If you don’t like it, don’t worry- return it to:
7 Old Westbury Road
East Hills, NY 11577
CAN I RETURN IT?
Most full price retail items are eligible for return for a refund to the original form of payment within 14 days of the date the merchandise was received. Items purchased using a PROMOTIONAL CODE will only be eligible for a return for store credit. Purchases made using a PROMOTIONAL CODE are non-refundable.
Final sale items cannot be returned. These include: ANY MARKED DOWN, REDUCED PRICE ITEM, Handbags, Vintage Apparel, Vintage Accessories & Handbags, Accessories, Belts, Bathing Suits, Underwear, Jewelry, Tights, Sunglasses, Hosiery, Intimate Apparel, Gloves, Hats, Scarves.
WHAT IF MY ITEM IS DAMAGED?
Don’t worry- we guarantee the integrity of all our items within the first 48 hours of delivery! Please contact customer service at 1-877-ISHOP22 or by email at customerservice@SINGER22.com within 48 hours of delivery to notify us of any defective merchandise received.
ARE THERE ANY FEES FOR RETURNS?
A $10.00 fee is deducted from your refund or store credit upon receipt of your return if you use the prepaid UPS return shipping label included with your order, which is an easy, safe, convenient, and insured way to send your item back.
A $10.00 handling fee is deducted from your refund or store credit upon receipt of your return if you received free shipping for your order.
A 15% restocking fee can be applied to items returned 14 days after the date the merchandise was received.